HOME / Help & Support

Quick Solutions

Below is a list of common problems and solutions for incidents that we received on a regular basis.

  • Email client configuration
  • Accessing email outside of eTime network
  • No network connection
  • Spyware

Contact eTime Support

Our support desk is available weekdays from 8H00 to 17H00.

Support Desk

Email : helpdesk@etime.co.za
Telephone : 087.805.9655
Skype : eTimeSupport

Welcome to eTime Support Portal

Whether you are looking to resolve a product orservice issue at home, searching for technical expertise at work, eTime provides a variety of assisted support services to meet your requirements. Get help from our support professionals. Support options for your product or service could include phone, Skype, or e-mail assistance.

Support Options

eTime offers a range of products and service support programs designed for individuals, institutions and businesses. In addition, there are numerous online resources within the support site that will assist you in diagnosing the problems and provide instruction on how to resolve them. The following support programs are currently being offered at eTime:


  • Self-Service Option SelfServe service can be accessed over the phone,via Skype and the web for problems regarding our network infrastructure.
  • CallOut Option For services that fall outside the service-level-agreement, a CallOut incident can be logged and our technicians will be dispatched to the remote site to assist and rectify the fault.
  • Email client configuration Click Here .....